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Guide to Business

At a conference many years ago in Boston, timber-frame guru Tedd Benson gave a talk to a standing-room-only crowd. All the craftsmen in the room were eager to hear what the guy who had revived their craft had to say. When Benson told them that day that he was going to talk to them about business there was an audible groan. These guys wanted to hear about beams and bents and tenons, not tax receipts and collectibles.

But Benson's message hit home as solidly as a trenail: If you don't learn the business side of the business, soon you won't have any, and then you won't be able to do the craft side, which is the part you really enjoy.

The scope of the articles collected here is not inclusive, but there is lots of great information -- some of the most popular, if not controversial, ever published in Fine Homebuilding. Just like laying out stair stringers or hanging a door, business is something you absolutely have to get good at. And remember what Benson said at the close of his lecture:  "Business is not a dirty word." 

Essentials

Organizing the Project Online Membership Required
How one builder creates order at the job site
Arbitration Online Membership Required
If you can't resolve your differences in the field, here's an alternative to court
How Much Will it Cost? Online Membership Required
An architect's reality checklist helps you to project the true costs of a new home or remodel before it gets to the drawing board
Writing an Owner's Manual for a House

Customer Relations

Writing an Owner's Manual for a House Online Membership Required
Shouldn't the largest investment most people ever make come with a big, thick instruction book?

What to Expect From Your New Home
In an open letter to his clients, a builder prepares them for the inevitable squeaks and cracks

Remodeling trauma
One builder's take on minimizing client anxiety

The job doesn’t end when the client moves in
There's more to home building than just building new houses, like maintenance and additions

Organizing the Project

Work Flow

Organizing the Project Online Membership Required
How one builder creates order at the job site

20 Considerations that help a project run smoothly
A seasoned architect offers up common-sense ideas for keeping any job predictably on track

Arbitration

Contracts and Law

Arbitration Online Membership Required
If you can't resolve your differences in the field, here's an alternative to court

Change orders can help avoid dreaded lawsuits
Disputes can be avoided with change orders that provide accurate records of costs

A contract that makes everybody happy
An architect explains why fixed-price and T&M contracts are not your only options when hiring a general contractor 

How builders can be better at business

Making Money

How builders can be better at business
10 strategies to help properly manage time and money to make the business end of building easier
Run a Successful Construction Company

Other Stuff You Need to Know

Run a Successful Construction Company
Three simple ideas that protect your business, save you money, and keep you organized

Building Is Risky Business

Create a plan to protect yourself from unnecessary insurance claims and skyrocketing premiums

How big is a square foot?
An architect describes his way of making a realistic estimate about the cost of a home, no matter how big

Why I hate building booms
Or, how quality has taken a toll at the hands of quantity