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The moral : As a qualified tradesman always make sure that you and the client are both on the same page about what the client wants and what you are going to produce (In writing).
Always keep the client up to speed and in full, ongoing discussion about the project. Any problems and / or changes can be dealt with immediately.
This way red flags can easily be detected and the situation can be remedied (some clients can be impossible to deal with at this point).Hopefully the "mud slinging" can be prevented.
Be professional and stay away from the "social media" epidemic.
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