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azurefume

tallahassee, FL, US
member


azurefume



Recent comments


Re: How Do You Handle Customers Who Don't Pay?

we had an interesting situation a few years ago.
a customer called to have some door damage repairs done to her house, by a drug addled grandson trying to break in.
she had retired from DPBR here in florida and we gave her a quote which was accepted and my guys replaced the destroyed doors.
as they were leaving, she asked my lead-man to look at a leaking skylight, he saw no problem but put a bead of caulk around it.
she filed a complaint the next day for our doing "roofing" without a roofing license and of course she refused to pay the bill.
crooks come in all shapes & sizes, it took 2 years to resolve the complaint & we never got out money.
it seems the grandson didn't fall far from the tree.