I found this at the John Bridge forum. Sounds like a very unhappy customer …
Hello friends, you all were very helpful during the nightmare install last summer. I know it is hard to believe but all of my phone calls to H.D. have been ignored View Image To refresh your memories…they installed a 2 person tiled shower with frameless doors that promptly leaked through my dining room ceiling. They used what looked like black roofing tar for the pan View Image They had to rip out the entire shower and re-build it with a 45 ml rubber. THEN the installer decided to “skip” putting backer board down to tile the rest of the bathroom and water closet. He set the tile directly on PLYWOOD on a second floor! Needless to say the entire bathroom tile is now starting to “crunch” when stepped on, and all the grout is cracking. ALSO the walls in the shower move independently of each other and the grout is falling out. The Installer didn’t tape the walls together before tiling View Image The shower curb is cracking along the top and tiles have seperated 1/4 inch. There was also NO water barrior put up between the backer board and studs View Image
Now to my point, I have filled out a complaint form for the Registrar of Contractors for the sub-contractor…but cannot find a contractors license for Home Depot? The location is in Phoenix, Az. My husband is a consumer law attorney, we just want to have all our ducks in a row before we nail their BUTTS!!! View Image
Thanks! Barb View Image
Now to my point, I have filled out a complaint form for the Registrar of Contractors for the sub-contractor…but cannot find a contractors license for Home Depot? The location is in Phoenix, Az. My husband is a consumer law attorney, we just want to have all our ducks in a row before we nail their BUTTS!!! View Image
Thanks! Barb View Image
“When asked if you can do something, tell’em “Why certainly I can”, then get busy and find a way to do it.” T. Roosevelt
Replies
My husband is a consumer law attorney
Ignorance just got expensive for someone...
Yep. She posted a pic of the curb, and there's a crack in the grout joint like I've never seen. It was at least 1/8" wide.
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
View Image
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
That's what happens when those 2x's start drinking water!
As for the plwood floor, I shouldn't even go there. I've used it successfully on floors for many (very many) years. Correct grade and fasteneing is key. I see my work in like new condition over 20 years later.
That is not to defend these idiots though.
Keep us abreast or give us a link to the thread would ya?
Eric
(and don't tell no one over there that I put plywood under ceramic!)It's Never Too Late To Become
What You Might Have Been
[email protected]
There's absolutly nothing wrong letting people know you use plywood w/ tile because used properly in dry areas its perfectly fine done right.
Be well
andyThe secret of Zen in two words is, "Not always so"!
When we meet, we say, Namaste'..it means..
I honor the place in you where the entire universe resides,
I honor the place in you of love, of light, of truth, of peace.
I honor the place within you where if you are in that place in you
and I am in that place in me, there is only one of us.
Thanks Andy,
I was expecting a flame job here LOL.
Just don't let the dinosaurs at the TCA know about this, I'm not sure that they have caught up yet.
I hope things are progressing well for you.
EricIt's Never Too Late To Become
What You Might Have Been
[email protected]
The best tile book in the world even says its no problem using plywood done right.
If anyone gives ya a hard time jus'lemmie know and I'll wack em' fer ya. LOL.
Be exterminated and dropped overboard in a lead pan,
andyThe secret of Zen in two words is, "Not always so"!
When we meet, we say, Namaste'..it means..
I honor the place in you where the entire universe resides,
I honor the place in you of love, of light, of truth, of peace.
I honor the place within you where if you are in that place in you
and I am in that place in me, there is only one of us.
I did'nt bother to read your post. All those gay little signs moving around are annoying
I think he copied the message as it was written, hence the annoying gayety!
Doug
Man, I hope your right. We dont need that crap around here
Doug's right. i copied and pasted from the John Briodge forum. Cute aren't they? Personally I hate the little buggers and refuse to use them in my posts.
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
Yeah, and I bet they took the lowest price for that bathroom remodel.
It sucks what happened to them, but dealing with HD was their first mistake.
Agreed - the jingly jaggly characters are not wanted in this place. They remind me of annoying little lapdogs, all yippety-yap.
(No offense to you: we realize these mongrels invaded from outside our inner-sanctum) Now let's put them to death.
costofwar.com/
Edited 10/14/2005 10:55 pm ET by Pierre1
View Imagegunner was here.
40,000 Americans are injured by toilets each year.
yipety-yap. ;)costofwar.com/