Don’t know why I just triggered the spam filter, but will try again.
New Whirlpool DUET gas dryer vented through floor and then out basement wall because new laundry room is in an internal location.Run only 11 feet with one right angle. Dryer overheated badly twice. There was no lint obstruction in the ducting. Whirlpool authorized service said there was nothing wrong with dryer since there were no error codes displyed. Whirlpool management gave us a full buyback when I complained. Now we have no dryer and the only dryer that will fit under the counter in our location is the one they bought back. Has anyone had a similar experience? What should we do besides hang the laundry outside which is what we are now doing? The serviceman said it overheated because of the venting method. However, the bottom vent method is illustrated in the installation manual that comes with the dryer.