We are in the midst of having a new roof put on and we believe that the job is not being done properly. The construction company that we hired says it’s fine, but what else would you expect.
We think that the nail line showing and the shingles not meeting the shadow line of the previous course are proof it’s a bad job.
I am attaching photos of our concerns. Please give me your opinions and what recourse we should pursue.
Thanks.
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Replies
Not something I would pay for. Poor fellas need to invest 10 bucks in a chalkline and a ruler, maybe new glasses and a seeing eye squirl.
The roof may not give you any problems as far as keeping the house dry.
However, it looks like a very poor job done by a crew that takes no pride in their work.
I would try to get a rep from the shingle manufacturer to OK the installation for warranty purposes. You may not be covered. Nails should be at the nail line to properly catch the laminated part of the shingle as well as the shingle below.
Nails at the nail line should be covered by the shingle above.
Was this the low bidder?
This may be just the tip of the iceberg. Who knows what other corners were cut? It's the little things around the edges that cause big problems in the long run.
It might be a good idea to pay a respected professional to do an evaluation before you pay for this job.
Al Mollitor
Sharon MA
http://moosehilljournal.blogspot.com/
it might be time to call your local building inspector.
it might be time to call the state licensing board for contractors and file a complaint.
Call the bbb.
Oh they did pull a building permit right. Maybe you don't need one where you are at.
No permit required for "maintenance" type jobs (e.g. roofing, painting, etc.).Have just now arranged for a roofing inspector to come to our home. If the report is negative (as it surely will be), we will deduct the price of the inspection (and reinspection) from the balance due. Depending on what the construction company says about it, we will choose the appropriate course of action. Have checked out the BBB site and we will be filing a complaint if the company does not act responsibly to the inspection and our concerns. Thanks for the idea about the state licensing board. I'll keep that at the ready. I have the phone number of our local Home Builder's Association as well. I have also contacted the manufacturer of the shingles. We need more detailed pictures (with a tape measure) for them to put into writing that the installation is improper, however, both reps I spoke with indicated that it didn't look right to them either.We have renovating our 1918 home ourselves since we moved into 3 years ago. At times it feels like it's going painfully slow, but at least I know it's a quality job when we finish.
What brand shingles were used? Call that company up and get the local sales rep for your area, and have him come out and look at it (or at a minimum email him the pic's).
If they want to pull that garbage about within the spec's of the manufacturer, you can have the company personally set them straight.
They didn't even screw up with too much exposure throughout, they have all kinds of exposures and courses and/or individual shingles that are not straight.
And yes that picture is how your roof should look.
I think I would reject it entirely. Looks like it was their first shingling job. Yes, it is probably waterproof, and yes you can probably get a warranty. But why would you want to see that bad of a job for the next 20 years? How much money would you have to get back from the contractor so that you would forget about the ugliness?
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
OH OW OW! That's so ugly my eyes hurt!
You paid big bucks for using an architectural shingle - that means LOOKS COUNT!
This installer owes you a pallet of new shingles and underlayment after they tear off this POS they laid on your roof.
Rebuilding my home in Cypress, CA
Also a CRX fanatic!
I wouldn't pay. The shingles won't be warranted because they can't be nailed properly since the nail line is showing as previously mentioned.
What ever you do, don't flip the red switch on the dashboard, Gunner.
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Fill in your profile so we know where you are, that helps.
Yes you receive a poor job and at minimum you should not pay. Did you buy the material or did the contractor? The pic's in example 1 and 6 where the exposure is all over the place and some shingles are not straight is all you need to see.
How did you find the roofer, etc.
I agree in that these guys didn't take much pride in what they were doing.. although that's pretty common around here as well. I see lots of roofing jobs that look much like that one, that's just one of the things that these builders get when seeking the lowball companies.
I would highly doubt that it leaks on any of the straight runs but couldn't say what may happen where you have flashing / valleys / and other sensitive areas. I myself would probably look for a discount in the labor part of the bill because it's such poor workmanship... just my opinion though.
Thanks for all your replies. You are saying the same things that we have been saying. We've called the company out numerous times and recently had the owner and salesman out to look at the house, walk the porch roof and view these same pictures (plus more) of the upper roof.The owner says this installation is within the manufacturer's specifications. We didn't buy that, but we aren't roofers. Since the owner doesn't seem to want to acknowledge that there is anything wrong, our next step will be getting a roofing inspection done by another company.It just never ends with these guys.This is the first thing we've hired out to do on the house, and it's been a nightmare.We believe that this is what the roof should look like. Right? (I'm not sure I know anymore.) The guy that did this section was very dedicated and conscientious. I think it looks beautiful.Thanks for your input. I really appreciate it.
My question is did they even install any vents?
I didn't see any in the valley picture, my they have can vents elsewhere.
It looks like there may have been a few guys shingling in one area and that can lead to crooked courses in a second. The guy on the end gets to play catch up or drop down courses hoping no one will get up there to see the mess.
If people would learn to run there tar paper straight with the roof and follow the lines on it this mess would have been avoided.
Tell them to tear it off and start over, if not then don't pay them. Make sure someone is there when they tear off and fix, to be sure they are not reusing the torn off shingles for the fix.What's wrong with me? I could ask you the exact same thing.
The section to the left in example 7 looks ok, but the valley not meeting up symetrically to the section on the right looks bad to me. Also, are you sure that they bothered to put valley flashing under the valley?I wouldn't pay, wouldn't have them redo, and would just ask for money back (and money for the materials if you bought them yourself. If they won't do that, I would sue in small claims court if your damages are under the jurisdicitional amount (usually $5k or less), or go talk to a lawyer about suing, and/or file a complaint with the approriate state regulatory agency for contractors.Ken
do do city
An inspection by another roofing company will not get you anything but an opinion.
Call the supply house the materials came from, ask for a contact person from the shingle manufacturer. Contact that person and ask them to confirm their company will warrant the materials as installed for the duration of their warranty period.
To be perfectly honest, I see a lot of roofs shingled similar to this. Usually it is only where the roof cannot be seen from any windows. Does not make it right, and I would not accept it on my jobs.
If the manuf. rep will not accept the installation than you will have a better position in your dealings with the original installer.
I have contacted the manufacturer and sent photos. They have requested additional pictures (with a tape measure or yard stick) so they can judge exposure. They have already told me that 1) if you can see the nail line, it's not right and 2) the short row seen in some photos is not recommended. However, to get something more definitive, I'll need to send the photos so they can judge scale.
>>The construction company that we hired says it's fine
They should be ashamed of themselves.
Do a google search with the manufacturer's name and find the installation instructions.
I'd bet they give an exact exposure figure, not a plus/minus figure.
If they can't get the exosure right, what else have they screwed up?
I wouldn't pay them a dime if the whole roof looks like that.
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Another vote for it is horrible and don't pay.
Was their quote to provide all materials and labor,or just a labor quote?
As everyone else has said you will not be able to get a warranty from the manufacturer-so it looks like a total replacement on this section.
What happened with the other fellow who did a lovely job?
Did you ask to see other jobs they'd done before you hired these bozos?
He said it was the first job he hired out which means he made the same mistake most of us did and asked "Can you give me three references?". In which case he got to talk to the people on the only three jobs that went right.The correct way is to discuss the job and the materials and ask how many jobs like that they have done in the last six months. When they answer "Five", you then say "Great. I want the names and phone numbers of those five".Using method 1 I got a painter that paints worse than a six year old. Using method 2 I eliminated all but one contractor who was hired and did a good job.Steve.
I'm sorry you're in such a spot. That just looks awful. I wouldn't pay for that either and dang sure wouldn't try to make excuses for it if it were something one of my subs had done. I hope it works out all right for you.
It needs to be torn off and done properly. Don't stand for any excuses.
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Add another to the list of guys siding with you. After you look into all those other options, you ought to just send the guy an email (or if he doesn't have one, bring him in to your joint) and have him just read the responses to this thread. He ought to be ashamed. Apparently isn't, but I'd want a better job than that on a doghouse.
Obviously cant stick a tape on your roof from here but the first thing I though looking was the reveal was jacked, and like has been said, that screws up the nail line and the fastenening schedule. I'm sure he wants to get paid, but he needs to own up to the fact that he hacked it bad. Either fix it or foot the bill for someone else to.
"Sometimes when I consider what tremendous consequences come from little things, I am tempted to think -- there are no little things" - Bruce Barton
25 posts and not a single one in defense of the roofer.
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
sometimes just looking bad isnt much of an argument although I agree that it does. once you sign the check get used to the fact you have to look at a bad roofing job every time you come home
its not so much that the exposure was stretched, the real problem is architectural shingles delaminate when they're not nailed properly (nailed too high). shingle manufacturers are very specific about exposure and nailing schedules. if not done properly the warrantee is void