I need to start this post with a statement: I HATE HOME DEPOT! (But sometimes I gotta go there)
A client wanted me to install some cabinets for storage in a spare bedroom. She specified ones seen at HD, the cheapo of course. I told her in this case you definitely get what you pay for, but she maintained that quality wasn’t an issue, just wanted a place to hide… stuff. But I digress here.
Yesterday as I put the carcasses together and mounted the door(s), which are separate purchase, one of the doors was miss-packed (wasn’t the door it said on the box) shame on the Mfg. So a trip to HD ensued to exchange the door. At the returns desk the counter girl didn’t care WHY I was bringing the door back and merely placed it in a stack without any indication regarding the mistake. Shame on Home Depot.
So let me take a minute from the story to rant. This is just one of the many reasons why I HATE HOME DEPOT! Ok, now some poor schlep, maybe a contractor like me fulfilling the wishes of a customer wanting cheap a$$ cabinets, is going to get the wrong door and have to make a time consuming-money-wasting-unnecessary trip get the matter straight too. I’ve encountered this TOO often with HD products. Go to install only to find that some moron, either goofed it up trying to install or didn’t get all the parts back in the box, had returned it. (These are typically a customer purchase because I will not purchase a taped together box, but customer purchases are a whole topic already beat to death on this board)
Home DePot needs to be more attentive with their returns!
To finish the story. Knowing how HD operates I had written, in pen, in a conspicuous place, next to the bar code “WRONG DOOR IN BOX!”
Bet I can go to HD and find that box on the shelf! Idiots!
Edited 11/28/2002 10:59:45 AM ET by Scott R.