…to buy 12 pieces of wood at Stock Bldg. Materials, and have them loaded on my truck. Sometimes I dread going to that place, when I’m in a hurry.
View Image “Good work costs much more than poor imitation or factory product†– Charles Greene
CaliforniaRemodelingContractor.com
CaliforniaRemodelingContractor.com
Replies
No, no, no. It took 10 minutes to buy the wood. Setting it on your truck is a whole nuther event.
"Put your creed in your deed." Emerson
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
10 minutes to buy the wood. Setting it on your truck is a whole nuther event
Showed up in the morning, gave the yard guy my list. Few 2x6's, few 2x8's, one piece of pre-primed fascia and one g.l.b. (in stock, I called ahead to make sure).
Then went inside to pay. Stood in line for 20 minutes waiting to pay. Ten minutes to get the order rung up, process credit card, etc.
Back outside to yard, where I stand around for another 10 minutes waiting for the yard guy to get all the wood together. Then he bands it. Then he gets the forklift, and lifts it over my truck rack. Then he gets another fork lift to set it gently from the first forklift down onto my lumber rack. Grand total, one hour.
Sometimes I think these hourly guys forget that for contractors to make a buck, we can't lollygag around when we're buying materials. Or maybe I just need to chill out and get in the Andy of Mayberry mode! =)View Image “Good work costs much more than poor imitation or factory product” – Charles GreeneCaliforniaRemodelingContractor.com
I could be real tacky, and say that you need to establish a relationship with the lumber yard, and an account, and then plan your needs a day or two in advance so you can call your salesman, tell him what you want, wher to deliver it, and when you need it. then go back to work. But I know it doesn't work that way, so I wont say it."Put your creed in your deed." Emerson
"When asked if you can do something, tell'em "Why certainly I can", then get busy and find a way to do it." T. Roosevelt
I could be real tacky, and say that you need to establish a relationship with the lumber yard, and an account, and then plan your needs a day or two in advance so you can call your salesman, tell him what you want, wher to deliver it, and when you need it. then go back to work. But I know it doesn't work that way, so I wont say it.
been there, done that. They shut down my yard last week (Hayward's). So I'm back to the corporate disorganization of Stock Bldg. Supply.View Image “Good work costs much more than poor imitation or factory product” – Charles GreeneCaliforniaRemodelingContractor.com
I have a similar supplier nearby. They are close, and usually have the oddball thing I'm after, but over a two year period they screw up orders about 50% of the time. Now I simply expect that to happen when dialing the phone. No sense being mad at the developmentally disabled cousin for not being the sharpest tool in the shed. :-)
Beer was created so carpenters wouldn't rule the world.
No sense being mad at the developmentally disabled cousin for not being the sharpest tool in the shed. :-)
Good advice. No sense getting all wound up over stuff we KNOW is gonna happen every time! At least they had the pre-primed fascia and the g.l.b. in stock.View Image “Good work costs much more than poor imitation or factory product” – Charles GreeneCaliforniaRemodelingContractor.com
I hate to admit it, but to help not be frustrated with some people I honestly think of them as developmentally challenged. Every day is like the special olympics sometimes!
Imagine facing a spitting mad client....I just want to hug them and tell 'em everything will be okay! *chuckle*
Beer was created so carpenters wouldn't rule the world.
H,
Around here they are known as "Not in Stock - Building Materials" or "Out of Stock Building Supply".
The local yard is quite incompetent, so much so that my employer prefers to use the Appleton yard (2 hrs north) for large lumber drops. We get top notch customer service from them.
Some of us don't know how good we have it. I hope you are working T&M!!!
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I can understand why the yard guy's priorities don't match yours or mine. He's been instructed to be very careful anytime he's operating the forklifts. Insurance premiums demand it.
So speed is somewhere near the bottom of his list. Even if he wants to hustle he can't because he'll get chewed out for moving at anything faster than a walk.