I am a painting contractor and have a customer that had white Alcoa vinyl shutters installed 7 years ago by another contractor. Five years ago we painted the trim but NOT the new shutters.
The shutters have begun to peel and chalk onto the brick. The customer is SURE I painted these shutters by mistake and it is my fault. Contractor that installed shutters insists they are not painted by him or the factory, so it must be my fault. Since I have worked for these people several times over the last 15 years i agreed to replace them even though I am sure we did not paint them.
Upon receiving the new Alcoa shutters i noticed that the instructions state that they are painted at the factory. Customer believes that Alcoa would not use a paint that would peel or run, so once again it must be my fault.
Has anybody else seen factory painted alcoa vinyl shutters peel and chalk?