I bought a Panasonic 3 years ago, the combo drill/driver. On the first project, a deck, the charger died. The seller sent a whole new kit out to me express the next day. If I hadn’t sprung for the new Mak LI kit last year, I’d still be using it, along with its original batteries (they now get occasional use in my shop.)
Sorry about your service woes, but my experiance with Panasonic has been the opposite. Hope your troubles get resolved soon.
“I am the master of my fate, I am the captain of my soul.” Invictus, by Henley.
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Sorry to hear you're having trouble with warranty service.
I've have three panasonic cordless drills. Two bought locally, one thru amazon. Guess which one had battery problems at 5 months old, amazons'.
Next time I was at my local place I asked if panasonic had any warranty on batteries. Told her it was for one I didn't buy there.
She says give me both batteries, her company rep. will be there tomorrow and she'll see what he says.
Next day she calls and says "come pickup your 2 new batteries".
I can't complain. Great service from my local tool store and the rep. from panasonic.
And no lie, when I picked up the batteries, they'd charged them! Gotta love Ace tools in Wantagh...buic
one thru amazon. Guess which one had battery problems at 5 months old, amazons'.
Now that's some thinking ground right there.Where is this division of labor to end? and what object does it finally serve? No doubt another may also think for me; but it is not therefore desirable that he should do so to the exclusion of my thinking for myself.
-Thoreau's Walden
I have two myself , seven years and two years respectfully . Only replaced one battery (the one seven years) , power and ergonomics there the ones i'm sold. Have had porter cable, makita, dewalt all are getting ridiculously heavy,and clumsy. Again panasonic so far have stood up, to pretty much anything i've thrown at them...
" No matter how flat the pancake , there are always two sides"
I was looking for a specific Panasonic CFL.
Ended up talking to a watchman at a warehouse that had been closed for 2 years, a VP of Panasonic, a rep that had not rep'ed Panasonic for 3 years and several others before I got the name of a local company that distributed Panasonic CLF's.
And I went through the same with them. Did not reconize the part number or know what it was. But they final order it and then forgot to call me.
.
A-holes. Hey every group has to have one. And I have been elected to be the one. I should make that my tagline.
I think I know who stole your yard signs: that lady from the Philipines.
http://grantlogan.net/
or maybe it was "Bob"
http://grantlogan.net/
Bummer, but I love mine. I just bought a 2nd. I've used the first one so much in the last 5 years its starting to literally come undone. But its the first cordless drill I had that came anywhere near that for longevity. Milwaukees, which frankly I liked, I'd get maybe a little over a year. So five feels like BONUS.
Real trucks dont have sparkplugs