Expert Session: Three Documents to Better Your Business
Builders Jake Bruton and Jackson Andrews describe and share examples of communication tools you can use to set and manage client expectations on your construction projects.
As a builder or remodeling contractor, it’s easy to believe that your reputation is based solely on the finished product; however, it’s imperative to remember that the process of executing the job and communicating with the clients also leaves a lasting impression. In this webinar, builders Jake Bruton and Jackson Andrews share three essential documents that have helped their companies set, manage, and meet client expectations. Be sure to tune in and hear about the evolution of each document and how it can be tailored to best suit your business model to help you make every project a positive experience for you and the homeowners.
Originally recorded Wednesday, April 29, at 7 PM EST
Download the document templates described in the webinar:
|Pre-construction Agreement Example||Scope of Work Example||Construction Expectations Example|
|Builder and remodeler Jake Bruton is the owner of Arrow Building in Columbia, Mo. Jake works to help ensure that all the company’s houses are built to last and are energy efficient. Jake believes that project development should be a collaboration between the builder, the architect, and the client to help ensure that the final product is a home that will not only look good, but feel good to live in, and will stand the test of time.|
|Jackson Andrews is president of Jackson Andrews Building + Design, a residential building and design firm in Virginia Beach, VA, committed to encouraging clients to raise their expectations for customer service, building science, and craftsmanship. Jackson is passionate about improving the building experience for everyone involved to ensure each project reflects and enhances the client’s life.|