We just had a Marvin casement window fall out of it’s case from the second floor of our new home. We moved into our new home over Memorial Day weekend and our head carpenter was finishing up a few details, when he opened a casement window. It toppled out, top first, to the ground floor, missing the window cleaner below. It was the young man’s first day on the job with this construction company. Thankfully, he wasn’t injured/killed! We can’t tell what failed in the hinge system. Our carpenter had the supplier on the phone within a minute, and the dealer was at our house in the country within an hour. Of course, the window will be replaced for free, but I have a confidence factor that is scared to death that this could happen again. There’s no going back from having a heavy glass window fall on you. Has anyone heard of this happening before?
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Replies
If the keepers were disconnected (there's a slide lock on the top and bottom bar) they will slide right out. On a casement there's no hinge anymore. There's just a slide on the top and bottom and the keeper arm which pivots on a pin. The slide lock holds it on the pin.
A great place for Information, Comraderie, and a sucker punch.
Remodeling Contractor just outside the Glass City.
Quittin' Time
WOW!!!
never heard of it before...
did the reps tell you that the window wasn't latched in correctly....
was the window installed inside out???
Life is not a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming
WOW!!! What a Ride!
Forget the primal scream, just ROAR!!!
I use a ton of Marvins, and have had very few defects from the factory.
My marvin problems normally stem from the painters, who go through and remove hardware for painting, and seldom can reinstall it correctly.
Without knowing any details, my guess would be a painter removed and failed to reinstall a sash correctly after painting. A check on the rest by the GC should be acceptable.