Lowes/Genie Garage door opener parts: Beware
My moms 1998 sears chain drive garage door opener side lift cable broke. Was in Lowes and bought a Genie brand kit / set of 2 “universal” lift cables “compatible with most garage door openers” .
when I got it home the cables looked smaller than the original ones- Genie cables were 3/32, originals were 1/8.
I called a local Overhead door company, they said they used only 1/8 lift cables.
I told the Lowes manager about it and I asked “why smaller cables, made in china of course”???, he called Genie and he asked twice and was told twice, “we do not have any info on what the specs are for these cables” !!!! This on a Genie branded pack of cables. lowes manager did not believe it either.
he said they would do a refund and also do make up the 1/8 cable I needed.
Beware it gets cheaper and cheaper.
Replies
I'm sick of low quality China parts. My employer does business with China, and they will try to cheat every way they can, it's a cultural thing.
I refuse to buy them unless there is no valid way around it.
By the way, the cable lowes made up was probably assembled with China parts too, since Lowes seems commited to offering cheap quality Chinese merchandise over USA made versions.
good point.
I think the stanley hardware company may make cables too.
I would be against the china manufacturing less, if they just replicated the product, but they try so hard to cheapen it too.
good point.
I think the stanley hardware company may make cables too.
I would be against the china manufacturing less, if they just replicated the product, but they try so hard to cheapen it too.
A word on China parts:
Fernco plumbing connectors home plant/headquarters is located in my town and I do quite a bit of business with them.
They tell me that Home Depot is thier largest acct. and HD "dictates" what products they will purchase and @ what price.
If HD dictates a new product and what price they are going to pay for it and Fernco can not manufactor the product here in the states and sell it at the price that HD dictates, they are forced to go to China to have it manufactored.
Or lose all the HD acct!!!