A few years ago, I got an MK Diamond wet cut tile saw. Cost was ~$400. From day two the pump did not work the way it should. Generally got by if you kept smacking it and slapping it. Finally, we order a new pump because warranty is long gone and it crapped out altogether. Nobody local had them so we went directly to them, cost was about $45-50.
Put the new one in and it was not much better. Actually, I got the thing about six or seven months ago and didn’t use it right away. Now we call them and tell them the story. The customer service rep says they will only do something within 30-60 days – ignoring the 1 year warranty.
Icing on the cake, she says go to a local pet store and just get a big pump for a fish tank, because it will cost less than replacing theirs. Have you ever heard of such garbage masquerading as customer service?
EJG Homes Renovations – New Construction – Rentals