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I bought a set of lathe tools, the recommended grinder and the attachments to sharpen them from Woodcrafters. The salesman told me that they were self explanitory on how to use the attachments. After several weeks of not figureing on how to use them, I went back to the store…several times trying to get them to show me how to use them. Finally I was sold a class many weeks in the future to learn how to sharpen them. When business conflicts prevented me from attending the class, I was told that there was no solution, just tough luck.
If you do business with them make sure they have the lowest price, “cause you aren’t going to get any service after the sale from them!!!
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among my friends they're known as "woodshafters." bunch of ctatlog reading teeneagers with attitude
*I don't know of any good woodworking stores around here. I can find low prices at Seven corners or buying on the"net", but I'd like to find a store that wants to help it's customers 'cause in the end that will improve their business. Who do you know of? not just here in Minnesota, anyplace?
*We have two Lee Valley Stores fairly close to me. Although they do still carry alot of quality and unique tools, they've gone very boutique since Len has passed more control to his sons and most of my friends no longer enjoy going to the stores. There's Ford Machinery/Dubners (good used stuff, but small); Markham Industrial (good selection), Interline, and TNT All Trade Tools in the area too; but, I generally give Concord Hardware first look. We have all the usual box-stores nearby: HD, Lansing, Revy, The Building Box, Canadian Tire, and the ubiquitous Sears of course.
*Frenchy,Tool Crib of the North is the place. I believe they are located in Minnesota. I dont know if they have a retail outlet but I buy from them by catalogue/phone orders. After my favorite privately owned tools store was bought out by a chain, BTW the first and last time i visited the store there were more people working behind the counter than customers, I started buying stuff from Tool Crib. There customer service is great. One example I bought a MK tile saw from them. A month-6 wks later I get catalogue that says they're now including a free MK stand with the tile saws. I call them up and they sent me and didnt even charge me for the shipping . im a happy camper
*Ron Teti, Tool crib is in North Dakota, I have advantage of the a local place, 7 Corners Hardware in St. Paul. I get to touch, hold, feel, see, etc. before I buy plus they match Tool Cribs price. (yeh, I gotta pay sales tax but once you add frieght to the price it's about the same as sales tax). The grim part is they don't offer any better information then what's in the catalog. I'm willing to pay more to be able to learn how to use something properly. Plus I think a good store will sell good tools and tell you about the lemons.
*Frenchy-that's the rub, anyone who can use the tools is making twice what they can make at the hardware store. It would be great if they would just throw down a couple of 2x4's and let you saw,screw,plane etc. on them for a little while.But nobody can afford that much insurance!
*We had this place, Tool Trend, that had about 2500 sq ft set up as a demo area. Every once in a while they had a fleet of factory guys come in and give a show, the rest of the time you could try all the majors right in the back. Too bad, a couple of years ago they moved into a smaller place, has a funny feel to it, don't go there anymore. Funny thing, we had another good place, Busy Bee, the too moved and lost their luster.
*Frenchy, I know what you mean my favorite tool store was that way before they were bought out by a chain. They would give excellent advice. Id usually end up buying a cheaper priced tool that would do everything I needed it to do. They would also give me the info on tools that they had a lot of returns on ect.I found another small privately owned one. Its a bit of a drive but they have kind of a neat set up. Im going to start looking there first. Dont know about their customer service yet. I m sure Ill find out..
*Here in Atlanta, we have Highland Hardware. They are not cheap, but their tools are top notch, their service is excellent and their staff is comprised of folks who are really experts. I think they also do some mail order and Web business. Thumbs up all around
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I bought a set of lathe tools, the recommended grinder and the attachments to sharpen them from Woodcrafters. The salesman told me that they were self explanitory on how to use the attachments. After several weeks of not figureing on how to use them, I went back to the store...several times trying to get them to show me how to use them. Finally I was sold a class many weeks in the future to learn how to sharpen them. When business conflicts prevented me from attending the class, I was told that there was no solution, just tough luck.
If you do business with them make sure they have the lowest price, "cause you aren't going to get any service after the sale from them!!!