While taking out a sash for cleaning, I accidently pushed the the balance “arm” too far down and now I can not get it to go back up. Any Ideas please?
Bryan
While taking out a sash for cleaning, I accidently pushed the the balance “arm” too far down and now I can not get it to go back up. Any Ideas please?
Bryan
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Replies
Sledgehammer where are you?
NY
Are you talking about the 400 series windows? I assume so since you talk about folding sashes for cleaning. There is a piece on each side that a pin on the sash fits into. Each piece has a metal slot in it. When the slot is horizontal, the piece is "locked" in place. When the slot is vertical, the piece slides up and down. If you look closely at how the sash pin fits into this piece, you can see where folding the sash our for cleaning turns the metal piece so the slot is horizontal. When you are done cleaning and tilt the sash up, the pin rotates the metal piece so that the slot is vertical and the sash can glide up and down. If the piece is set with the slot horizontal, insert a LARGE flat blade screwdriver in the slot and rotate the piece clockwise. It should then slide up and down just fine. This is the process that Andersen recommends in their installation instructions.
Thanks,
My father was a builder and I was up on all the tricks, but 25 years of Heavy Construction have left me behind the times. I'll let you know how I make out.
No, I meant for sledgehammer to respond. He was or is an Anderson repair specialist.
What part of NY, I live in Utica.
I'm in Westchester, it is my house and my wife is sick of the window being open 2 inches. Thanks for you help.
He will probably be on later, maybe he can help.