Is it better to install a water filter or a softener?

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Replies
There are specific filter systems for this issue. they are different than those designed to reduce hardness of the water.
Your best bet is to consult a local place that deals with water treatment.
Is your neighbor talking about his water or yours?
What are the differences between his water well and yours?
There is some taste and sensitivity issues involved. a little sulfur smell may be something you get used to, or it may be something you want to spend money on treating.