New home const., $28,000 worth of windows and french doors(3), stacked in open unheated garage in CO by factory rep., installed 12 mos. later, Problems are:
The glass panes in one window are convex(reflects funny),
The 3 french doors don’t allign properly because the hinges are not alligned, they are “out” as much as 3/16 inch.
The factory rep. who delivered the windows said there is a problem but the factory won’t do anything about it. No reason offered. I’m an owner/contractor. Short of seeing a lawyer what are my options?
Replies
Rehang the doors, and ignore the window, and forget about it. Don't buy from them again.
do you mean the jambs are "cross-legged " on the french doors ?
as to why they won't honor the warranty.. sounds like some legit concerns ... storage ... delay in installation
as for the glass.. if it's a bum, they should fix it
ask to speak to the factory rep for your district