Why I Build: JT Rieves, VP of Pro Business
A veteran merchant talks about what he is doing to listen to and support home builders in the field.
Apr 11, 2018
We sat down with JT Rieves, supporter of the Why I Build video series and the vice president of Pro Business at The Home Depot. JT has been at The Home Depot his entire professional career, starting as a sales associate in a newly built Home Depot in his hometown in the late ’80s. After working his way up the corporate ranks, he is now charged with developing and managing The Home Depot service offerings to the professional in the field. In this episode of Why I Build, hear his story and gain insight into what motivates him in his day-to-day effort to support his staff and the building industry at large.
View Comments
First, try stocking some lumber that isn't garbage on your shelves. Second, like the other guy on here was saying you really need to step up your qc on the millwork.
CarolRGwinn:
I agree. You're right, but . . .
HD competes on price and price, and also on price. In your own business, even if price is part of the equation, if you're watching these videos I suspect that you compete more on quality. You're holding yourself to a higher standard than your competitors and hoping (knowing) that it will pay off in the long run. (It will.)
Other than being a sponsor of this video series, I'm not seeing how HD belongs here. The stark disconnect between HD upper management and the in-store employees just isn't present in the other businesses in this series.
At least that's how I see it.